Connection issues of Gmail and Hotmail with Outlook 2013

Outlook problems, Outlook 2013

Fixing Outlook issues

Outlook 2013 is the new vision of the email client for Windows users. It will replace the messy interface and dull structure of the old Outlook program with an interface that will compliment the Windows Phone version. However, the recently released version of Microsoft Office 2013 Customer Preview has left users wondering about the Gmail and Hotmail connections through Outlook. The users are confused about connecting the email clients via Outlook. The new Office application supports Exchange ActiveSync. This helps in easy creation of accounts without seeking the help of Outlook Connector. However, all these facilities go in vain when Outlook is not able to detect the Hotmail or Gmail accounts properly. Even if a valid email address is entered into the setup assistance, the Exchange ActiveSync is will not configure and will resort to POP and SMTP protocols. This will cause lot of Outlook problems to the users.

However, there is a simple way to get out of the trouble. The steps for getting rid of Outlook problems when synching to Hotmail or Gmail are as given:

  • Navigate to  the Outlook settings
  • Select Add Account.
  • Instead of walking through the auto-setup, choose Manual setup or additional server
    Outlook problems, Outlook 2013

    Fixing Outlook issues

    types and hit next.

  • In the following screen, select Exchange ActiveSync as the desired service.
  • Fill in the Hotmail account credentials (.
  • When it comes to the Mail Server, enter
  • Outlook will look for the email account and download all your messages.

These steps will get rid of the synch problems in Outlook 2013

Outlook and the new look

Outlook in Windows 8 will have the much spoken Metro layout; the features and functionality will be enhanced to match the operating system. Microsoft is offering 5 installs per account, so that it can test the productivity of the suite of apps. However, Gmail users will not find the new interface or the changes, as the ActiveSync with Exchange server for the Gmail account will not be as efficient as in earlier versions of Outlook. The Gmail can support only POP and IMAP with Outlook. Yet Windows 8 support will be present to guide the troubled users to fix the issues with Outlook and Gmail. Let’s just hope for the best.

One thought on “Connection issues of Gmail and Hotmail with Outlook 2013

  1. mike

    I can log on to my hotmail, but I cannot access my emails—when I click on an email it kicks me off of my account. I see there is an error on the page with something like missing framework. I’m not sure what to do. Can anyone help—


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